Policies

Shipping and Returns

All orders ship from our distribution center in Embro, Ontario, Canada.  Please allow up to 4 weeks for delivery.  For rush orders, please «contact us».

Your credit card is not charged until shipment occurs.  If any items are out of stock, we will notify you with estimated backorder time and give you the opportunity to cancel or wait.

We offer a 30 day return policy on all purchases.  If you are unsatisfied with your purchase for any reason, please e-mail us at «info@flex-i-file.com».  We will provide an authorization number and shipping instructions.  We can not accept returns without a valid return authorization number.  The customer is responsible for return freight charges.

Shipping and Handling

PLEASE NOTE: shipping and handling costs are extra and will be added to your invoice.  Shipping charges will vary depending upon the destination being shipped to.

Privacy and Security

Flex-I-File & Alpha Precision Abrasives promises to never sell, rent, lend, or give away your name, contact or credit card information to anyone for any reason.

When you place an online order on this website, your payment information is transmitted on a secure server using SSL encryption.

Your Credit Card Statement

PLEASE NOTE: Your credit card statement will show our parent company known as Profile Accessories Inc.

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